Managed Services
A managed service assumes the responsibility of providing a defined set of services to clients either proactively or when it is determined that services are needed. Glosap supports our clients in many ways through upfront-billing, transition fee, an ongoing flat or near-fixed monthly fee, which gives our clients a clear understanding of the IT support costs. Glosap team acts as facilitators to manage and procure staffing services on behalf of the client. In this era, businesses are increasingly dependent on IT for mission critical applications to achieve business goals. Customers want to ensure that IT is managed effectively and efficiently.
IT is made
up of different technology elements and it is extremely crucial to identify a partner who can manage
complex IT environment seamlessly. Customers are also looking to lower operation costs, increase
use of automation, use best of breed tools and processes, provide high application availability and
manage service levels. Industry trend shows that most customers have issues related to data growth,
system performance and scalability, effective utilization of resources, energy consumption, tracking
and handling of assets, migration to new environment and network congestion to name a few.
As the IT infrastructure components of many SMB and large corporations are migrating to the cloud, Glosap MSP (managed services provider) providing in-house cloud services or acting as Resellers with cloud services providers like Amazon (AWS) and Azure (Microsoft).